Enterprise Class Networking for the Small Business     

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"...decision makers are inundated with information about new technologies and the problem isn't getting any better...There are simply too many products to sort through, and one person — usually the chief financial officer, chief operating officer, or chief information officer — is forced to handle all technology issues as well as run the company."
Yankee Group

 

 

 


Services       

Red-E-Support
"Making IT Simple"

Has technology become your company's new four letter word?  Are you frustrated with computer system slowdowns, network outages, inadequate answers, and project cost overruns? 

With Red-E-Support™, our premier service offering, your company can spare the high costs and distractions of creating, managing, or expanding an internal IT department while leveling the playing field with the large corporations. 

The inflexible on-site schedules, limited resources, and out-dated procedures of traditional IT outsourcing and staffing often fail to meet the unique technical support and budgetary needs of the SMB (a small to mid-size business ranging from 1 to over 100 employees). 

"Insist on monthly reports so you know if you can rest easy.  Case in point:  I was called in after a virus outbreak and found that the customer had been paying a provider to check its definitions every month. But the ... patterns hadn't been updated for months.  No records existed of when the service provider had last checked it."

With our dedicated support team, innovative support system, and unique pricing model, we are affordably providing our clients with the reliable daily Help Desk support and the professional long-term IT Management service required to excel in business today. 

"Many small businesses that have a network-service contract have either no SLAs (service-level agreements) or bad SLAs (one that that doesn't cause the provider any pain when things go wrong).  Instead of a service contract, do you simply pay by the hour for IT service?  If so, this is a reactive policy that will cost your company big bucks."

Leverage our years of IT industry experience, expertise, and relationships through Red-E-Support, our proven small business network support plan:

  • Help Desk User Support and Issue Tracking
  • Onsite Repair and Maintenance
  • Remote Monitoring and Reporting
  • IT Management (Desktop, Inventory, Document, and Patch)
  • IT Budgeting for Predictable and Efficient Cash Flow

Please contact us today for your free initial network consultation and learn about the 'Top Eight IT Support Features' that are essential for running an effective small business network.
 

 


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